Shipping Policy
Effective Date: July 24, 2026
Brand: HealthySHE
Website: https://healthyshe.in
Contact: care@healthyshe.in
1. Shipping Coverage
HealthySHE delivers Pan India — across all states and union territories of India. We currently do not offer international shipping.
2. Discreet Packaging
We understand the personal nature of our products. All orders are shipped in discreet packaging with no product name or brand details visible on the outer packaging, ensuring your privacy at every step.
3. Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.
4. Estimated Delivery Time
- Metro Cities (Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata): 3–5 business days
- Tier 2 & Tier 3 Cities: 5–7 business days
- Remote & Rural Areas: 7–10 business days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
5. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. We may offer free shipping on orders above a certain value — please check our website for current offers.
6. Payment Methods
We accept the following payment methods:
- UPI
- Credit Card
- Debit Card
- Net Banking
- Wallets
- Cash on Delivery (where available)
7. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your order on our Order Tracking page or directly on the courier partner's website.
8. Failed Delivery Attempts
If a delivery attempt fails due to an incorrect address or unavailability of the recipient, the courier will make up to 2 additional attempts. If all attempts fail, the package will be returned to us. In such cases, re-shipping charges may apply.
9. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at support@healthyshe.in with your order details and photos (if applicable).
10. Contact Us
For any shipping-related queries, reach out to us:
Email: support@healthyshe.in
Working Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)
